Consulting · Financial Services · Cloud & AI · Commercial Growth

AI strategy.
Enterprise growth.
Measurable value.

I bring together consulting, financial-services expertise, enterprise cloud & AI, and GTM commercial leadership to turn transformation strategy into measurable business value.

Board & strategic advisor Fractional CAIO · CDO · CRO

Notable Men Editorial Selection badge Editorial selectionNotable MenDillip PandaView my profile
Founder · OrbitValue AI

Re-imagine SMB Financial Services with AI & Automation.

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FOUR DISCIPLINES ONE CONNECTED PERSPECTIVE
Dillip Kumar Panda — personal photograph
ConsultingStrategy · Transformation
Financial ServicesInsurance · Banking · Wealth
Enterprise Cloud & AIPlatforms · Data · Agents
GTM & Commercial LeadershipGrowth · Partnerships · Outcomes
Dillip Kumar PandaConnecting strategy to commercial outcomes
$750M+

Lifetime bookings across
financial services & technology

$150M

Cloud Modernization

$100M+

Financial Services P&L leadership
with growth accountability

$200M

Partner-driven pipeline
across enterprise programs

A connected leadership perspectiveConsulting & StrategyFinancial ServicesEnterprise Cloud & AIGTM & Commercial Growth

01 / Work with me

The right leadership.
At the right stage.

Senior commercial and transformation experience, shaped around your business. From a focused advisory session to ongoing fractional leadership.

For financial-services firms & PE portfolios

Make AI a business capability.

Turn AI interest into a prioritized roadmap, governed pilots and measurable results. Senior AI leadership for community banks, insurers, wealth firms, collections agencies and accounting practices.

Explore the ORBIT method
Experience shaping $50M AI-enabled claims modernization and $30M agentic dispute management.
  • AI strategy tied to revenue, cost and service goals
  • Use-case prioritization, business cases and ROI
  • AI governance, data readiness and vendor oversight
  • Vendor-neutral platform and implementation choices
  • Pilots with human approvals and audit trails
  • Leadership reporting on adoption and value
Start with a 4–6 week assessment. Continue with CAIO Lite or Core.
For AI startups, SaaS, ISVs & PE-backed software

Build your financial-services revenue engine.

Connect a strong product to the right enterprise buyers. I help sharpen your market position, activate partners and guide the complex deals that create a foothold in regulated industries.

Explore growth advisory
$750M+ lifetime bookings; 13 deals of $5M–$150M TCV closed since 2020.
  • Ideal customer profile, segments and target accounts
  • CXO engagement and enterprise deal strategy
  • Hyperscaler, GSI and ISV partner co-sell
  • Positioning, commercial models and sales playbooks
  • Pipeline reviews, coaching and forecast cadence
  • Customer expansion, renewals and consumption growth
Start with a 4–6 week GTM sprint, or fractional CRO support at 1–2 days a week.
For financial-services leadership teams

Connect digital investment to operating results.

Bring business, technology and delivery teams around a shared plan. Align modernization, customer experience and automation to a practical operating model and a clear view of value.

See relevant transformation experience
Experience across cloud strategy, digital platforms, global delivery and customer adoption.
  • Digital strategy and multiyear transformation roadmaps
  • Business and technology alignment
  • Core systems, cloud and data modernization priorities
  • Customer experience, omnichannel and CRM adoption
  • Process redesign, workflow automation and operating models
  • Value realization, partner orchestration and change adoption
A defined transformation mandate, with scope and cadence agreed together.
For founders, CEOs, investors & advisory boards

Independent perspective. Commercial experience.

Translate AI potential into strategic choices: where to compete, how to reach enterprise buyers, which partnerships matter and how to build a credible path to value.

View advisory engagements
29 years spanning hyperscalers, software platforms, global services and financial-services clients.
  • AI strategy, adoption and commercialization
  • Enterprise GTM, pricing and market positioning
  • Founder and CEO sounding board
  • Strategic partnerships and distribution
  • Customer adoption, expansion and operating value
  • Board-level perspective on execution priorities
Available for startup, strategic growth and board advisory engagements.

Representative client experience

Across prior financial-services roles

Banks

BNY · RBC · PNC
Truist · Bank of America

Insurers

GEICO · MetLife · The Hartford
Chubb · TIAA

Capital markets

Goldman Sachs · LPL Financial
Capital Group · State Street

Cards & payments

American Express
Visa · Mastercard

02 / Selected impact

Experience at enterprise scale.
Applied to your next move.

A track record across sales, transformation, customer success and P&L leadership — with business outcomes at the center.

Portfolio expansion
$90M → $130M

Growing strategic accounts

Grew Enterprise Automation & Integration accounts through expansion, executive roadmaps and coordinated delivery.

What this involved

Closed six deals of $5M–$50M TCV, totaling $75M+. Led five sellers and built joint GTM motions with hyperscalers, GSIs and platform partners, generating $200M in pipeline.

Agentic AI & operations
$30M

Bank dispute management

Shaped an agentic dispute-management program combining a dispute-resolution platform, an AI agent, IT and business operations.

What this involved

The program combined $10M in IT with $20M in BPO. Related work included agentic document processing on a generative AI platform for a regional bank and a $16M automation consolidation across workflow automation, RPA and agentic AI.

Cloud & AI adoption
100%

Cloud consumed-revenue growth

Managed a $100M+ strategic portfolio and moved cloud, data and AI programs from executive roadmap to adoption.

What this involved

Aligned business and technology leaders, GSIs, ISVs and product engineering. Closed seven deals of $10M–$150M TCV across insurance, banking, wealth and healthcare.

Insurance transformation
$50M

AI-enabled claims modernization

Shaped claims modernization across adjudication, fraud detection and workflow automation within a $150M three-year renewal.

What this involved

Connected the business case to cloud migration, data and AI, with core insurance systems, cloud and low-code platforms. Other pursuits included a $150M branch-banking program and a $10M phase-one data platform for a life insurer.

Customer success & growth
30%

Revenue growth through adoption

Led a $50M insurance and wealth portfolio, linking Sales, Service and Marketing Cloud adoption to growth and expansion.

What this involved

Built customer success operating models, led executive ROI workshops and developed multiyear roadmaps. Connected customer needs with the industry-cloud product roadmap and joint GSI pursuits.

P&L leadership
$100M+

Financial Services P&L ownership

Delivered 30% revenue growth and improved margins while renewing a $110M managed-services contract.

What this involved

Directed $30M broker-dealer modernization and $25M in CI/CD savings across more than 400 applications. Combined client leadership, global delivery and cross-selling across services.

Selected results from prior roles, as described in my professional profiles. TCV = total contract value; ARR = annual recurring revenue. Program values and pipeline are distinct from realized client savings.

Industry & platform expertise

Industry depth.
Platform breadth.

Connecting business workflows, customer experience and technology across financial services and healthcare.

Financial services

Insurance, wealth
& banking

From core operations to customer engagement

  • Intelligent operations: claims, underwriting and servicing
  • Digital contact centers and omnichannel experiences
  • Policy administration, billing and claims
  • Sales, service and marketing platforms
  • Digital banking, wealth and advisor experiences
  • AI-enabled onboarding, document workflows and automation

Healthcare

Payers
& providers

From connected data to care delivery

  • Interoperability and revenue cycle management (RCM)
  • Population and community health
  • Value-based health and care models
  • Home health and telehealth
  • Digital twins and electronic health records (EHR)
  • Patient, member and provider engagement

Product & platform experience

Cloud, data & AI

Microsoft Azure · AWS Bedrock · Google Cloud
PaaS, IaaS and SaaS · Data and AI · Advanced analytics · Cloud-native platforms · DevOps

Business applications & automation

Salesforce · Dynamics 365 · Power Platform
ServiceNow · Pega · Appian · Camunda · UiPath · Digital marketplaces

Industry platforms

Guidewire · Duck Creek
Insurance policy, billing and claims
Epic · Nuance · Teladoc
Healthcare data, clinical workflows and virtual care

Platform experience informs vendor-neutral advice and selection.

03 / The ORBIT method

From AI ambition
to everyday value.

Through OrbitValue AI, I bring fractional CAIO direction and supervised AI workflows to small and midsize financial firms — built around their people, processes and existing systems.

AI prepares. The workflow controls.
Humans decide.

For community banks and credit unions, insurance agencies and MGAs, wealth and RIA firms, collections agencies, accounting practices and FS-focused PE portfolios.

  1. O

    Outcomes

    Agree the business results AI must move.

    01
  2. R

    Readiness

    Assess data, processes, people and risk.

    02
  3. B

    Business value

    Quantify and rank use cases by business value and ROI.

    03
  4. I

    Implementation

    Build governed pilots and supervised agents.

    04
  5. T

    Transformation

    Scale what works. Measure adoption and value.

    05

Days 01–30 / Assess

Start with the business.

Stakeholder interviews, an ORBIT readiness score and a shortlist of practical opportunities.

Days 31–60 / Blueprint

Choose a focused pilot.

A prioritized roadmap, governance approach and a pilot with clear measures of success.

Days 61–90 / Deploy

Establish the value baseline.

Aim to launch a pilot with human approvals, track adoption and agree the path to scale.

04 / Career & perspective

29 years.
One connected
perspective.

My experience spans consulting, global delivery, software platforms and hyperscalers. That breadth helps me connect a boardroom priority to a commercial plan, an operating model and an adopted solution.

Today, I bring that perspective to founders and leadership teams through independent advisory and OrbitValue AI.

Connect on LinkedIn

Education & executive development

M.E. with Distinction
Indian Institute of Science

B.E. with Honors
Utkal University

MIT Sloan School of Management
Digital Business Strategy
MIT xPRO
AI Product Design and Strategy
CMU Tepper School of Business
Relationship Management

Azure Fundamentals · Microsoft Global Sales Challenger · Salesforce Sales & Service Cloud · PMP

OrbitValue AIFounder
  • AI advisory, fractional CAIO services and AI workforce solutions for financial-services SMBs.
  • Vendor-neutral assessment, agent deployment and managed AI offerings, with measurable outcomes and people in control.
InfosysSenior Director, Financial Services — Practice Sales
  • $75M+ TCV across six transformation deals; automation and integration accounts grew from $90M to $130M ARR.
  • Bank dispute AI, document processing on AWS Bedrock, automation consolidation and cloud-native modernization.
  • Five sellers led; $200M in partner-driven pipeline.
MicrosoftSenior Director, Industry Digital Strategy — Financial Services
  • $100M+ strategic portfolio with 100% Azure consumed-revenue growth; seven deals of $10M–$150M TCV.
  • Claims modernization, branch-banking reimagination, cloud strategy and health-and-wellness platform ecosystems.
  • CXO advisory, AI governance, value creation and partner orchestration across GSIs, ISVs and product teams.
SalesforceDirector, Regional Customer Success — Insurance & Wealth
  • $50M portfolio with 30% revenue growth through platform adoption and expansion.
  • Customer success operating models, executive ROI workshops and omnichannel customer experience across Sales, Service and Marketing Cloud.
CapgeminiAVP, Global Client Partner — Insurance
  • $100M+ financial services P&L with 30% revenue growth and improved margins.
  • $110M managed-services renewal, $30M broker-dealer modernization and $25M CI/CD savings across 400+ applications.
  • Global delivery across applications, infrastructure and consulting services.
AccentureClient Executive, Management Consulting — Insurance
  • $35M insurance portfolio; $25M Duck Creek modernization and $10M claims transformation across APAC and Europe.
  • Built a $50M underwriting and servicing pipeline.
CognizantAccount Director — Insurance & Health
  • Owned insurance P&L and client relationships, growing revenue from $25M to $35M in one year.
  • Led a $25M healthcare revenue-cycle management engagement and managed-services modernization.
IBM Global Services · TCSDelivery Manager · Project Lead — Financial Services
  • IBM Global Services, 2000–2005: transitioned and established offshore delivery programs for financial services and telecom.
  • Tata Consultancy Services, 1997–2000: led intranet and e-commerce application development, including inventory finance and structured products.

05 / Advisory engagements

Start with the support
you need.

Clear advisory scopes for a focused decision, a founder’s next milestone or a stronger enterprise growth strategy.

A focused conversation

Expert consultation

$350/ hour
Hourly advisory

A focused session on AI strategy, financial-services GTM or partnership advice.

  • AI strategy and adoption priorities
  • Financial-services market perspective
  • GTM or partnership advice
Discuss a consultation
An enterprise growth partner

Strategic growth advisor

$3,000/ month
Up to 8 advisory hours per month

Commercial guidance for companies sharpening their GTM, advancing enterprise deals and building partnerships.

  • GTM and positioning reviews
  • Enterprise deal guidance
  • Partnership strategy
Discuss growth advisory

Indicative advisory fees in USD. Scope and terms are agreed before work begins. Fractional CAIO, CDO and CRO leadership, project delivery and formal board engagements are scoped separately.

Discuss a fractional role

Let’s start a conversation

What’s your
next growth opportunity?

Bring the business challenge. We’ll explore where AI, commercial strategy or fractional leadership can help you move forward.

Dillip Kumar Panda

Book an appointment.

Choose a meeting on my calendar to discuss your goals and the right engagement. Available meeting options and times are shown on the booking page.

View calendar & book
[email protected]+1 615 828 4786New Jersey / NYC metro